Your data protection rights under the General Data Protection Regulation.
Last updated: January 2024
cliff-point is committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with data protection legislation and describes your rights as a data subject.
cliff-point acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.
Contact details:
cliff-point
14 St Peter's Square
Manchester, M2 3DE
United Kingdom
Email: [email protected]
We process personal data only when we have a lawful basis to do so. Our processing activities rely on:
You have the right to request a copy of the personal data we hold about you. This is commonly known as a subject access request. We will respond to valid requests within one month.
You have the right to request correction of personal data that is inaccurate or incomplete. We will make corrections promptly upon verification of the correct information.
You have the right to request deletion of your personal data in certain circumstances, including:
You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of data or object to processing.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.
To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month, though this period may be extended by two months for complex requests.
There is no fee for exercising your rights in most circumstances. However, we may charge a reasonable fee for manifestly unfounded or excessive requests.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the nature of the data and our legal obligations. Details are provided in our Privacy Policy.
We implement appropriate technical and organisational security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We encourage you to contact us directly in the first instance so that we can address your concerns. We take all complaints seriously and will work to resolve issues promptly and fairly.